Refund policy

Grealy Dubai – Returns & Refunds

• 14-day returns on unused, original-condition items with tags.

• Exchanges only for same-model watches.

• Damaged/defective items: contact us with photos for a replacement or refund.

• Non-returnable: worn, altered, or personalized items (unless defective).

• Refunds processed to original payment method within 5–10 business days.

• Contact: shyrylljho@grealyofficial.com